Triage complaints and safety risks
HRPD-102 · Version 1.2
Workplace Harassment Investigations and Psychological Safety
Receive complaints, control immediate risk and conduct fair, trauma-informed workplace investigations.
120 minCertificate included
Learning outcomes
Triage complaints and safety risks
Plan a fair and proportionate investigation
Interview and assess evidence objectively
Write findings and support a safe workplace response
Course journey
7 modules. One practical action plan.
- 117 min
Intake and immediate response
The first response can protect people and evidence—or create retaliation, confidentiality and fairness problems.
- 217 min
Investigation design and fairness
Scope, investigator independence and notice should match the allegations and seriousness of possible consequences.
- 317 min
Interviews evidence and credibility
Findings should be based on relevant evidence assessed consistently—not demeanour, stereotypes or seniority.
- 417 min
Findings response and learning
A report must answer the defined questions using the applicable standard, while organizational response must also address safety and prevention.
- 517 min
Investigation support and communication
Provide a fair, respectful process that protects people, evidence and procedural rights.
- 617 min
Outcomes and remedial action
Connect accurate findings with proportionate communication, safety and follow-up.
- 718 min
Prevention and program review
Use controlled learning from cases to improve reporting channels, training and prevention.
Regulatory positioning
Clear claims. No ambiguity.
Designed as relevant, quantifiable professional-development content. No HRPA approval or automatic eligibility is claimed. Participants remain responsible for determining relevance, classifying and reporting hours, and retaining supporting documentation. Employment-law content is educational and is not legal advice.
